AI adoption rarely fails because the technology is wrong. It fades when trust erodes—showing up first in user behavior long before ROI misses appear.
Strategy Consulting
Last week, I asked Zoom’s AI to help schedule a simple meeting. Four tries, one emotional rollercoaster, and five duplicate invites later, I was the proud owner of Error Code 100000401—and a newfound appreciation for how easily automation can feel […]
On a recent trip to New York, these three powerful sculptures by Jim Rennert caught my attention as I was heading out of Grand Central Station. They’re known as timing, inner dialogue, and listen. Immediately they made me think of […]
Whether improving an existing product, keeping up with a surge in product demand, or facing uncertainty in your market or industry, the thought of looking towards the future can be daunting—especially now in the midst of a pandemic. We’re experiencing […]
“Strategic” is an ambiguous term that often has different meanings to different people. Yet it’s frequently referenced as a skill desired in leaders. When I hear an executive say that they or a team member needs to be more strategic, I […]
Are you tired of hearing the same ideas in every meeting? Do you feel like you and your team lack inspiration and creativity? It’s common for teams to get stuck, especially if they keep working with the same people, interacting […]
Starting a business—especially one that seeks to satisfy prospective clients’ demanding needs—takes courage, persistence, patience, and the wisdom to know when to bring in other specialists to form a formidable team. A team to help the business achieve its business […]
When music has rhythm, people are able to follow and stay with the beat. If you are familiar with a rhythm, you can predict the direction of it and sometimes add your own twist. Without rhythm, you have random beats with […]
I recently spoke with a co-founder of a computer software company who described a 7-year journey involving multiple rounds of funding that enabled the company to grow from $2M to $150M in revenue in the first 5 years. Fantastic! Unfortunately, 2 years […]
How you communicate makes all the difference when it comes to successful outcomes, whether it is sales, product development, customer retention, finance or operations. Are you interested in a meaningful exchange? What type of questions are you asking? Are you […]
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